The airline stated that it would do its best to facilitate passengers who were inconvenienced by the one-hour nationwide stoppage.
Tuesday, according to Flight Aware, over 5,400 flights into and out of the United States were delayed. More than one hundred were canceled.
It is the most recent setback for the low-cost airline.
“This morning, Southwest Airlines experienced a technical issue with one of their internal systems,” the FAA reported.
According to the statement, all departures were halted at the airline’s request while the Dallas-based carrier resolved the issue.
The FAA stated that “the suspension has been lifted and their service has resumed.”
On social media, airline representatives urged passengers to direct message them for assistance and reassured them that the company was working to resolve the issue.
Southwest Airlines has been criticized after “staff shortages” during the Christmas holiday season resulted in the cancellation of 16,700 flights and the disruption of two million customers’ travel plans.
The US Department of Transportation announced at the time that it would investigate whether consumers were subjected to “unfair and deceptive” practices.
Network Hype Team